How can we help?
Quick answers about accounts, games, your data and taking time out. Still need a hand? Send us a message or email [email protected].
Accounts
Accounts are optional because games open without one. If you have an account, sign in with your email and password or choose “Continue with Google”. Lost your password? Request a reset link, which stays valid for one hour. Google accounts have no password, so use the Google button. Five wrong passwords in a row pause password sign-in for 15 minutes.
If a game won’t load
Press “Reload” under the player, check your connection and make sure no browser add-on is blocking the frame. Still not working? Let us know which game it was and which browser you use.
Credits are make-believe and stay inside each game, so there is nothing to refund, buy, sell or cash out.
Your data
You can delete your account yourself at any time from My account. To see or correct what we hold, send a privacy request from your account email. The Privacy Policy lists everything we keep.
Taking a break
Want some time out? Ask us for a pause or ask us to restrict or close your account using the email address we hold. Every page shows a timer, and you get a reminder every hour.
We are not a crisis or counselling service. For free, confidential help with gambling worries, see Responsible Gaming.